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ORDERS ARE PROCESSED WITHIN 5-7 BUSINESS DAYS , DEPENDING ON ORDER VOLUME AND COMPLEXITY
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CUSTOM BULK ORDERS MAY REQUIRE ADDITIONAL PROCESSING TIME, AND WE WILL COMMUNICATE ESTIMATED TIMELINE UPON ORDER CONFIRMATION
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STANDARD SHIPPING : 5-7 BUSINESS DAYS AFTER PROCESSING
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EXPRESS SHIPPING: 2-4 BUSINESS DAYS AFTER PROCESSING (ADDITIONAL FEES MAY APPLY)
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SHIPPING COSTS ARE CALCULATED BASED ON WEIGHT, SIZE, AND DESTINATION
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SHIPPING CARRIERS WE PRIMARILY USE ARE USPS, UPS, OR FED EX
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ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL
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ORDERS CAN ONLY BE CANCELED OR MODIFIED WITHIN 24 HOURS OF PURCHASE. AFTER THAT PRODUCTION BEGINS, AND CHANGES CAN NOT BE MADE.
1. EMAIL CREATIVES@CLOS-DESIGNS.COM WITH YOUR ORDER NUMBER , DESCRIPTION OF THE ISSUE AND A CLEAR PICTURE
2. OUR TEAM WILL REVIEW YOUR REQUEST AND RESPOND WITHIN 2-3 BUSINESS DAYS.
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3. IF APPROVED , WE WILL SEND A REPLACEMENT OR ISSUE STORE CREDIT FOR FUTURE PURCHASES