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ORDERS ARE PROCESSED WITHIN 5-7 BUSINESS DAYS , DEPENDING ON ORDER VOLUME AND COMPLEXITY
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CUSTOM BULK ORDERS MAY REQUIRE ADDITIONAL PROCESSING TIME, AND WE WILL COMMUNICATE ESTIMATED TIMELINE UPON ORDER CONFIRMATION
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STANDARD SHIPPING : 5-7 BUSINESS DAYS AFTER PROCESSING
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EXPRESS SHIPPING: 2-4 BUSINESS DAYS AFTER PROCESSING (ADDITIONAL FEES MAY APPLY)
SHIPPING COSTS ARE CALCULATED BASED ON WEIGHT, SIZE, AND DESTINATION
SHIPPING CARRIERS WE PRIMARILY USE ARE USPS, UPS, OR FED EX
ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL
ORDERS CAN ONLY BE CANCELED OR MODIFIED WITHIN 24 HOURS OF PURCHASE. AFTER THAT PRODUCTION BEGINS, AND CHANGES CAN NOT BE MADE.
1. EMAIL CREATIVES@CLOS-DESIGNS.COM WITH YOUR ORDER NUMBER , DESCRIPTION OF THE ISSUE AND A CLEAR PICTURE
2. OUR TEAM WILL REVIEW YOUR REQUEST AND RESPOND WITHIN 2-3 BUSINESS DAYS.
3. IF APPROVED , WE WILL SEND A REPLACEMENT OR ISSUE STORE CREDIT FOR FUTURE PURCHASES